CONTRACT CONDITIONS

RESERVATION PROCEDURE

-To formalize the reservation of the house you must make a token payment, the rest of the payment will be made upon arrival at the house.
-The accommodation will be occupied exclusively by the number of people booked

CONTRACT CONDITIONS

-This accommodation is rented entirely (the whole house)
-The months from June to August, bridges and special holidays are considered high season
-It is considered low season the rest of the year
-During the months of July and August, stays of one week or more are prioritized
-During the weekends the minimum priority stay is two nights
-A cot is available at no additional cost for children under two years old
-A pet is accepted (will be communicated before booking)
-The swimming pool is open during the summer season. We want to let you know that  during the summer season we will have to access the pool area in order to maintain it. It will be communicated in advance to customers.
-The jacuzzi runs for a period of time. From 1st of june to end summer the jacuzzi is out of service. 
-The client agrees that in the event of unforeseen circumstances, attention to the property may not be immediate. Therefore, the customer is informed that this establishment does not have a 24-hour customer service, although every effort will always be made to respond as quickly as possible to any unforeseen circumstances.
-The owner is not responsible for lost or forgotten items in the house. However, if he finds them, he will inform the customers.

-The client must prove both his identity and that of his companions, with a DNI, Passport or equivalent documentation, and will sign the necessary documents for registration. People who stay in lodging establishments located in Catalonia must register compulsorily. (Article 2 of the Order IRP / 418/2010, of August 5, on the obligation to register and communicate to the General Directorate of the Police of the people who stay in lodging establishments located in Catalonia).

ENTRY AND DEPARTURE SCHEDULES
For weekend reservations:
Entrance: Friday afternoon (time to be agreed)
Departure: Sunday before 6:00 p.m. (other options to be arranged)
For whole week reservation:
Entrance: Monday at noon from 1:00 p.m.
Departure: Sunday before 1:00 p.m.
Other schedules to be agreed

CANCELATION CONDITIONS
In accordance with DECRET 159/2012, of November 20, on tourist accommodation establishments and tourist use dwellings of the Generalitat of Catalonia, the following cancellation regime will apply:
The cancellation made by the client within ten days prior to the date of arrival results in the following penalties:
a) Book for two or less days, 50% of the total price of the stay
b) Book for more than two days and up to seven days, 35% of the total price of the stay
c) Reserve for more than seven days, 25% of the total price of the stay
The above penalties are not applicable when the cancellation occurs due to force majeure, duly accredited.
The client has the right to cancel the confirmed reservation, without penalty, provided it is made before the ten days prior to the arrival date.